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Innovator, Firefighter, or Ghost? Cisco Global Survey Reveals Insight into IT’s Impact on the Business

International Report Assesses Effectiveness of IT Leaders to Align Network Strategy with Business Initiatives; Survey Also Assesses IT’s Adoption of Latest Industry Trends

SAN JOSE, Calif. – May 8, 2013 – As businesses increase the number of new application rollouts and create new connected user experiences to better serve their customers, IT organizations face the challenge of expanding network services and aligning their network strategies to meet the requirements of the business. A global study announced today by Cisco revealed that while the majority (63 percent) of IT professionals is confident in their ability to respond to the needs of the business, almost a third (27 percent) still equated the visibility of their IT department into their company’s business initiatives to a foggy day in London.

The 2013 Cisco Global IT Impact Survey provides insight into IT’s role as a business enabler, assesses the extent by which network investments are keeping pace with the demands of the business, and looks into IT’s likelihood to adopt new technologies that can increase IT business impact.

The top research findings reveal:

Among other findings, the Cisco Global IT Impact Survey also provided insight into IT sentiment toward emerging trends such as Software Defined Networking (SDN) and the Internet of Things. Results showed that one-third (34 percent) say they’ve seen an actual SDN deployment as often as they’ve seen Bigfoot, Elvis, or the Loch Ness Monster, while less than half (42 percent) claim to be vaguely familiar with the Internet of Things.

Detailed Findings

Increasing Alignment between IT and Business Leaders, But More Work Is Needed

Industry’s New Business Opportunities Challenge Network Readiness

Supporting Quotes

“More than ever, IT has the potential to make a profound impact on the business – and opportunity to act as a strategic partner – by building a network architecture that can leverage multiple technology transitions,” said Rob Soderbery, senior vice president and general manager, Cisco Enterprise Networking Group. “The most successful IT professionals are those who acknowledge that fast decision-making within the enterprise is directly tied to the readiness of the network.”




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